• How to Give
  • Careers
  • About
  • Pre-Registration
  • Financial Assistance
  • Bill Pay
  • Specialties and Services
  • Find a Physician
  • For Patients and Visitors
  • Careers
  • Locations and Contact
    • Contact Us
      • Phone Directory
      • Above and Beyond
      • Contact a Patient
    • Locations and Maps
    • Main Campus – North Abilene
    • South Abilene
    • Brownwood
    • Virtual Tour and Campus Highlights
  • Classes & Events
    • Professional Education Calendar
  • Foundation
  • For Community
  • About Us
    • Awards & Recognition
    • Our Mission
    • Hendrick History
    • News
    • Community Health Needs Assessment
    • Executive Leadership
    • Foundation
    • Commitment to Quality
    • Ways to Donate
    • Security
    • Specialties and Services
    • Tobacco-Free Campus
    • Contact Us
Phone
Hendrick Logo
Medical
Services

Cancer Care

Children's Health

Heart and Vascular

Neuroscience

Orthopedics

Pregnancy & Birth

Rehabilitation & Therapy

Stroke

Women's Health

Asthma Care

Blood Center

Balance Health

Breast Health

Cancer Care

Children's Health

Diabetes

Emergency Care

Health Club

Hearing Health

Heart & Vascular

Home Health

Hospice

Laboratory Services

Medical Equipment

Medical Spa

Neuroscience

Orthopedics

Ostomy

Palliative Care

Pharmacy

Pregnancy & Birth

Pulmonary Rehabilitation

Radiology & Imaging

Rehabilitation & Therapy

Respiratory Care

Sleep Disorders

Stroke

Surgery

Transitional Services

Wound Care

Find a
Physician

Search by Physician Name

 

Search by Medical Specialty


Patients
& Visitors

Pre-registration

Pre-admission Testing

Insurance Information

Online Hospital Bill Pay

FollowMyHealth Patient Portal

Locations and Maps

Visiting Hours

Surgery Patient Tracking

Financial Assistance

Medical Records

Billing

Patient Rights

Patient Relations

Advance Directives

Texas Donor Registry

Tobacco-Free Campus

Hand Hygiene

Contact a Patient

Pastoral Care

Dining

Gift Shop

Lodging

Support Groups

Wireless Internet Access

Online Health Library

Security

Notice of Privacy Practices

Contact Us

For
Community

Classes & Events

Support Groups

Community Health Needs Assessment

Community Grants

Online Health Library

Volunteer Opportunities

Gift Shop 

Professional Education

School of Radiography


Giving

Donate Online

Tribute Gifts

Ways to Donate

Hendrick Medical Center Foundation

Children's Miracle Network Hospitals

Hendrick Hospice Care

The Hope Fund

Locations
& Contact

Main Campus/North Abilene

South Abilene

Brownwood

Phone Directory

Contact Us

Contact a Patient

Above and Beyond

For Patients and Visitors
Patient in Yellow Talking to Doctor
For Patients
Billing
Online Hospital Bill Pay
Insurance Information
Marketplace Enrollment
Frequently Asked Questions
Financial Assistance
Unfunded Care
Sample Bill
Contact Us
Admissions
Patient Relations
Medical Records
Pre-registration
Your Patient Care Team
For Visitors

Insurance Information

Purchasing health insurance is a financial decision. Learn health insurance basics and find out how little it could cost you at insurehealthtx.org.

Hendrick Medical Center files all types of insurance, including FIRSTCARE and Medicaid. Hendrick also is a contracted TRICARE Prime facility. It generally takes 30-45 days for us to receive payment from the insurance company. If you have not received word from your insurance company at the end of 90 days, please give us a call. If your insurance has not paid us at the end of 120 days, we will pass the balance of the visit to you.

If you get a bill and we have not filed your insurance, please contact us. Billing statements go out approximately every 30 days. An itemized statement of charges will be provided upon request. Please allow 5-10 business days for delivery.

If you have questions about your bill or need to speak with a representative, please e-mail us at busoffice@hendrickhealth.org or call Hendrick Business Services at 325-670-2437.

If you are not covered by health insurance, you may be eligible for Medicaid. Hendrick Medical Center provides an on-site representative if you are interested in applying for Medicaid. You may contact Hendrick Medical Center at 325-670-4160 to find out if you are eligible.

Uninsured Discounts

If you are uninsured you will receive a 35 percent discount. You can earn a 50 percent discount by paying your bill in advance or as soon as you receive the first statement before the end of 30 days.

Payment Options

We accept cash, checks and all major credit cards. Payment can be made in person at the office on the corner of Hickory Street and Ambler Avenue, at any of the admissions areas or pay online.

If you are unable to pay your bill in full, whether you are paying your patient portion after insurance or you are uninsured, we ask that you please call 325-670-4160 to speak to a financial counselor about resource assistance.

Any personal overpayments will be refunded within 30 days.

 

 

Contact Us
Business Services
2182 Hickory St.
Abilene, Texas 79601
325-670-2437
1-800-670-0412
Important Documents and Policies
  • Financial Assistance Application – Application must be printed and filled out. We cannot accept online applications.
  • Hendrick Financial Assistance Summary
  • Physicians for Charity Policy
  • Financial Assistance Policy including Charity Classification
  • AGB 2018 Appendix
  • Spanish – Financial Assistance Application – Application must be printed and filled out. We cannot accept online applications.
  • Spanish – Hendrick Financial Assistance Summary
  • Spanish – Income-Based Discount/Charity Policy
  • Hospital Standard Price Index
Find a Physician
Search by Specialty or Name


  • Login to FollowMyHealth
  • Find a Career
  • Pay My Bill
  • Locations & Maps

Billing

Pay Hospital Bill Online

Pay Physician Bill Online

Billing FAQ

Financial Resource Assistance

Admissions

Pre-Registration

Resources

Contact Us

Online Health Library

Surgery Patient Tracking

Locations

Health Professional Education

Financial Resource Assistance

Ways to Give

Newsroom

Online Access

Follow MyHealth Patient Portal

For Physicians

For Employees

For Trustees

Medical Staff Office

325-670-2000
1900 Pine Street
Abilene , TX 79601
Facebook Instagram LinkedIn YouTubeVimeo
Notice of Privacy Practices  |  Legal Disclaimer  |  Notice of Non-Discrimination  |  © Copyright 2019 Hendrick Health System
Loading... Loading...