QUEST: High Performing Hospitals
Hendrick Medical Center is among 200 leading hospitals nationwide to join the Premier QUEST: High Performing Hospitals program. The comprehensive, collaborative program aims to improve quality and safety of patient care while safely reducing healthcare costs.
The QUEST program measures focus on Quality, Efficiency and Safety, with Transparency. As a QUEST participant, Hendrick has access to industry-leading quality and cost performance improvement tools. Participation in the QUEST initiative allows Hendrick the unique ability to provide input on developing the criteria for each of the five measures, guiding how performance is evaluated for future public reporting and reimbursement. Participating hospitals will share best practices and results to help hospitals find ways to deliver the highest quality patient care at the lowest costs.
As part of the initiative, Hendrick was invited to present a case study at a Premier QUEST Collaborative conference June 15, 2009 on improvement in the documentation process for quality measures, specifically mortality data. On inpatient mortality, Hendrick consistently scores better than top performers in the program, which means Hendrick has a lower mortality rate than other facilities.
Learn more about QUEST on Premier’s Web site.
5 Million Lives Campaign
Hendrick Medical Center is a participant in the 5 Million Lives Campaign, a national effort to reduce preventable deaths in hospitals. The goal of the campaign is to protect patients from five million incidents of medical harm between December 2006 and December 2008. As part of the campaign, hospitals were challenged to adopt 12 changes in care to save lives and reduce patient injuries. Hendrick currently has processes in place to support all 12 of the initiatives included:
- Prevent pressure ulcers
- Reduce methicillin-resistant staphylococcus aureus (MRSA) infection
- Prevent harm from high-alert medications
- Reduce surgical complications
- Deliver reliable, evidence-based care for congestive heart failure
- Get boards on board
- Deploy rapid response teams
- Prevent adverse drug events
- Improve care for acute myocardial infarction
- Prevent surgical site infection
- Prevent central line-associated bloodstream infection
- Prevent ventilator-associated pneumonia
Learn more about the campaign on the Institute for Healthcare Improvement Web site.
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