Operating Room

If you are not practicing surgery at Hendrick, you may skip this section and proceed to the next section.

Scheduling

Scheduling hours:
Monday - Thursday: 8 - 5 p.m.
Friday: 8 - 4 p.m.

After 2 p.m., the case will be assigned to the wait list, which is prioritized by anesthesia and OR availability.

Scheduling in Advance

Outpatient Surgery
Call325-670-2263. Patient data will be requested (name, DOB, diagnosis, procedure, verified phone number). Scheduling Representative will book the surgery date and time as well as PAT date and time for you to inform the patient of appointments. Upon completion of the phone call you will receive a booking number. You should keep this number because it is your verification of scheduling. Provide Orders and H&P in Apollo or place office H&P in Syncplicity. This information will expedite the process and ensure that you have the equipment and supplies needed. If the patient is coming from the office, the patient can be expedited through PAT, which will allow appropriate documentation and testing be completed. This process is the most efficient path to surgery. ** If the patient is not in stable condition please admit them through the emergency department prior to their surgery**

Inpatient Surgery
Call 325-670-2603 and speak to the OR Board Runner. Provide patient name, DOB, procedure and diagnosis. Provide Orders and H&P in Apollo or place office H&P in Syncplicity. This information will expedite the process and ensure that you have the equipment and supplies needed. The inpatient unit will prepare the patient for surgery and the patient will be brought to the Pre-Op area.

Scheduling the Day of the Procedure

Inpatient
Call 325-670-2603 and speak to the OR Board Runner. Provide patient name, DOB, procedure and diagnosis. Provide Orders and H&P in Apollo or place office H&P in Syncplicity. This information will expedite the process and ensure that you have the equipment and supplies needed. The inpatient unit will prepare the patient for surgery and the patient will be brought to the Pre-Op area.

Outpatient
Call 325-670-2603 to speak to OR Board Runner. Provide the patient’s name, DOB, procedure and diagnosis. Enter the orders and H&P in Apollo (EMR) or fax the orders and H&P to PAT at 670-4427. This information will expedite the process and will ensure that you have the necessary equipment and supplies. The patient can be expedited through PAT, which will allow appropriate documentation and testing to be completed. This process is the most efficient path to surgery.

** If the patient is not in stable condition, please admit the patient through the Emergency Department prior to surgery.

Pre-Admission Testing (PAT)

Prior to scheduling the patient, his or her health history should be reviewed, and other providers such as cardiologists, OB/GYNs and nephrologists should be consulted for clearance. Already establishing this documentation will expedite the process for patients and will reduce any delays and/or cancellations prior to surgery.

Type of PAT interview (Phone or In-Person)
You may schedule an in-person visit or a phone visit for the patient. Phone visits are ideal for young, healthy patients who will require minimal testing. All PAT interviews for GI, pain, Cath Lab and radiology procedures are completed through phone interviews.

Notification of Patient
The office should notify the patient of the date and time of the PAT visit and if the interview is an in-person or phone interview. Please stress to the patient that failure to complete the PAT visit could delay or cancel his or her procedure.

Testing
Any testing associated with the surgical/procedural visit may be scheduled and/or performed in the Jones PAT department. This includes phlebotomy, X-ray, EKG and pulmonary function testing. Coordination with the ostomy nurses and breast cancer navigators may also be completed through the Jones PAT department.

Required documents
Orders need to be received upon scheduling of the procedure. Orders can be entered in Apollo including an order for a consent. Orders and H&P should both be on the chart prior to PAT visit. All H&Ps should be less than 30 days old. A 24 hour update will be required.

All lab values are reviewed and any critical values will be communicated with the physician’s office. Any new abnormalities with the patient’s labs or EKGs will be taken to Anesthesia for evaluation. Anesthesia will decide if the patient requires pre-surgical cardiac evaluation based on any additional changes in the patient’s condition. The patient will be left on the surgery schedule to a lot for time for this evaluation to be completed but if there is not enough time it is the office’s responsibility to cancel the procedure or reschedule it.