Medical Records | Health Information Management

A record of the care a patient receives at Hendrick Health is retained in the Health Information Management (HIM) department. This record of care, called your Protected Health Information (PHI), is kept in strict confidence and will not be released without the patient’s written consent, except as required by law.

No PHI will be released without picture ID with signature for confirmation of identity.

Requesting Personal Health Information

• If you would like electronic access to your PHI, you can sign up for our patient portal, FollowMyHealth.
• If you would like a paper copy of your PHI, print out and then complete and sign the Release of Information form. Completed forms may be submitted in person, mailed or faxed to Health Information Management.

Hendrick Service Center
4310 Buffalo Gap Road
Abilene, Texas 79606
325-670-2401
Fax: 325-670-6558
Email: hendrickroiab@hendrickhealth.org

Hendrick Medical Center Brownwood
1501 Burnett Road
Brownwood, Texas 76801
325-649-3400
Email: hendrickroibwd@hendrickhealth.org

Office Hours

Monday - Friday
8 a.m. - 4:30 p.m.
Closed on weekends and holidays. Observed holidays include New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.