Important Policies

Gifts and Entertainment Policy for Employed Providers
Policy CI.HH.1.1630

Cannot accept Gift Cards or Cash gifts.
Cannot exceed the annual cap of $150.00 per employee/per year.
Must make sure that all vendors who visit the clinics are cleared through the Vendor Credentialing System.

For more information, review our quick guide to gifts and entertainment.

Social Media Policy and Tip sheet
Policy 1.2605

Think before you post.

Unless you’re authorized to use social media on behalf of Hendrick, don’t let social media affect your job performance.

For more information read our social media tip sheet.

Patient & Visitor Videography and Photography Guidelines
Policy CI.HH.1.16 51

To ensure safe and quality care delivery to our patients, there are times when pictures, videos, and audio recordings may not be taken in our facilities and at our clinic offices.

Click here to view the informational card given to patients.

Patient Termination Request
Policy CI.HH.4.4211

Professional Courtesy Discount
Hendrick Medical Center provides standard discounts on patient accounts to specific groups of individuals. In addition, discounts may be provided as a courtesy to the patient under special circumstances. The discounts are applied only to the patient’s share of the bill, after all applicable insurance payments.

Physicians - No special discounts are available for this group.
Providers are unable to provide discounts to Hendrick employees.
Obstetrical Discounts - Hendrick offers a fixed fee schedule for self-pay patients.
Promotional Discounts - In the event a department provides free or discounted services to the community for promotional reasons, the balance is discounted after proper approval from the department is received.

Patient Termination Request
Policy CI.HH.4.4211

Behavior and Performance Expectations
Policy HR.HH.1.2605

Job Guide: Nursing Care of the Human Trafficking Patient
Policy ID 9100124

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