Open Accessibility Menu

Wireless Internet Access

most wired logoIn order to better fulfill the needs of our patients and their families, Hendrick Medical Center is pleased to provide you with free public wireless internet. Our wireless network supports 802.11b/g devices. The wireless coverage includes the main hospital, League House, the Shelton Building, Hendrick Center for Rehabilitation, Hendrick Hospice Care and Hendrick Health Club. Most wireless devices automatically discover wireless access points and allow you to connect. If you have difficulty connecting, the following instructions may help you get connected.

To configure your wireless adapter for Windows OS:

  • Click Start.
  • Click Network and Internet Connections.
  • Click Network Connections.
  • Double-click Wireless Network Connection.
  • Click View Wireless Networks.
  • Click HMC Guest.
  • If you are on a laptop, open a web browser page to continue.
  • You will be taken to the “Hendrick Guest Access Policy Acknowledgement” screen. After reading the policy, click Accept.
  • Click Connect.

Simple Troubleshooting

  • Click Start.
  • Click Network and Internet Connections.
  • Click Network Connections.
  • Double-click Wireless Network Connection.
  • Click Properties.
  • Double-click Internet Protocol (TCP/IP).
  • Click Obtain IP address automatically.
  • Click Obtain DNS server address automatically.
  • Click OK.
  • Click Wireless Networks.
  • Double-click HMC_Guest.
  • Set Network Authentication to Open.
  • Set Data Encryption to Disabled.
  • Click OK.

At this point, you should be up and running on the Hendrick wireless internet network. Enjoy surfing the web while you are visiting us, and let us know how we can better assist you in the future.


Hendrick Medical Center cannot be held responsible for any changes you make to your computer's settings as a result of attempting to connect to the wireless network. It is expected that the user/owner of the laptop is capable of configuring the network settings on his/her computer. If you have trouble connecting with your wireless device, please remember you may use one of our free public access computers.

Our free wireless network is not a secure network. We recommend that you do not use this network for the transfer of sensitive data, such as credit card numbers or bank account numbers, even while using SSL encryption built into your web browser. This data would be vulnerable during transit on the network, where any person in the area running simple software on a wireless laptop computer could intercept the data. Remember that anything wireless is inherently less secure than a wired network. Hendrick Medical Center accepts no liability for any loss of privacy or data you may experience while using the network.

The Internet is a global resource with a highly diverse user population and information content. It is possible that individuals using the Internet might access information they personally find offensive and disturbing to themselves or others around them. Hendrick Medical Center does not accept responsibility for the content of information accessible through the Internet.

Hendrick Medical Center is not responsible for stolen equipment.

At this time, printing is not available at Hendrick Medical Center.