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Hendrick Medical Center Network Security Threat

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Hendrick Medical Center Network Security Threat

Over the weekend, our information technology department became aware of a network security threat at Hendrick Medical Center (main campus) and some Hendrick clinics. To fully address the issue, we have shut down Hendrick IT networks. Our primary goal is to maintain patient safety while administering downtime procedures.

At this time, Hendrick Medical Center Brownwood and Hendrick Medical Center South are not impacted by the issue.

Be confident that we have been working around the clock to assess and resolve the issue. Like many other healthcare organizations, network security threats are an unfortunate reality in our industry and we have coordinated with industry experts and law enforcement to address the issue to get our networks back up and running.

Hendrick Medical Center's inpatient services, including emergency and critical services, remain available to our community; however, we are placing patients at the most appropriate campus for their care. 

Some outpatient services, such as therapies or doctors' visits, may need to be rescheduled. For questions, contact your physician or healthcare services provider.

We apologize to our patients for the inconvenience, and we will share an update when we know more.